Returns & Exchanges
At Sherlock Holmes, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all eligible items. If your order isn't quite right, our simple return process ensures a quick resolution so you can get back to your day.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Securely place the items in their original packaging, ensuring all tags are attached and the products are in unworn condition.
- 3.Ship It Back
Print the prepaid shipping label provided through the portal and drop off your package at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will issue a refund to your original payment method within 5-7 business days.